WEBMART® FAIR-TRADE-FOR-PRINTERSTM AGREEMENT

WEBMART® always tries to work with suppliers in a trusting partnership. You print & we sell your print- dead easy.

This is a document designed to further this beneficial relationship for printers by eliminating wasted time, effort and all inefficient working practices. Its guiding principle is how we can work smarter (not harder) to create more added value for us both and those up/downstream of our activity.

'We' in this context mean you and us together (it would have to, being a fair trade agreement!).

  1. We will communicate in a timely, accurate and proactive way to make the process of printing and print management as easy and stress free as possible.
  2. If there is any way that we can improve anything, we will try to do so by reviewing performance on an on-going basis.
  3. When problems happen we will do our utmost to get a resolution without involving the client. Where this is not possible we will aim to get a resolution within 24 hours of first being made aware of any issue. If this is not possible, we will aim to visit the client within 48 hours and get a resolution face-to-face. We will confirm resolution of the problem in writing & action it. We will then work to eliminate any possible re-occurrence in future work, together.
  4. You will keep a physical audit trail of all print/finishing processes (time-stamped sections/sheets & the same at any finishing stage + POD's etc) for a period of 6 months after complete delivery to ensure any query that comes to light can be resolved as in 3. We never pay (or charge clients) extras that were incurred without prior authorisation. To facilitate this proactive approach (eliminating contention and stress), Tony Coxon (07941 574555) and Simon Biltcliffe (07770 304555) are contactable 24/7. In turn WEBMART® will need the same service from you.
  5. WEBMART® issue a Payment Confirmation (PC) at the end of every job, which will contain all of the agreed costs incurred on the job to date. You simply have to agree (if it is incorrect WEBMART® will send another, corrected, for you to agree) and send your invoice that matches this amount to the Bicester Office- always quote our PC No. please to speed up admin, & payments to you - WEBMART® will then pay to terms.
  6. Our standard terms are month-end plus 60 days. We also usually offer you the choice of an express 14-day payment option for which we will discount your invoice by a % equal to 0.4 of the prevailing Bank of England Official Base Rate. If you are interested just put "14 day terms" on your invoice. We always pay to agreed terms. WEBMART® prides itself on our payment record. If you ever feel that an invoice is late, please ring Simon Biltcliffe direct.
  7. Our immediate aim is to be your most cost-effective sales solution for your non-direct print sales. We have developed a website FreePrintSales.comTM which lists all available orders WEBMART® have to place. It is a negotiating-free zone; it is an auction-free site; it is simply a place that our suppliers win orders on a first-come, first-served basis by clicking the "2-click orderTM" hyperlink (where available) or alternatively give us your first-price-best-price for a job! It's the easiest and cheapest way to fill your press capacity. The cost of this 'Sales Made Simple' service ("SMS" service) is zero% up to £500k of total invoiced sales (TIS); £500k - £1m 1% of TIS; £1m - £1.5m 2% of TIS; £1.5m+ 3% of TIS.
    All TIS (excluding VAT/Postage of course) in the 12-month period from signing this Agreement (and every subsequent 12 month anniversary) will be totalled up and WEBMART® will invoice the SMS cost at the relevant % outlined above. This amount will be contra'd off any of your outstanding invoice WEBMART® hold or payable by you on month-end plus 60 days terms. So, for example, if you invoiced us TIS £1.4m for a year, the sales cost would be 0% for the first £500k, then 1% of the £500k - £1m, and finally 2% of the remaining £400k = £13,000.
  8. Medium to long-term, we aim to give you access to http://www.printelligence.com/ to show you your 'sweet spot' in the market and therefore help targeting of your direct sales activity, increase your long-term profitability and give insight for your future capital investment plans.
  9. The Agreement has to work for both parties, so if it doesn't We can give each other one month's notice of termination, settle up and we walk away. Dead simple. All information that We share with each other that is commercially sensitive and not in the public domain will remain private and between us irrespective. In any partnership you have to trust each other to succeed, so that's enough.

Welcome to print management 2.0 - the new, low-cost, fair-trade & smart way to sell your print capacity!